Welcome to Xtopher Wines. By purchasing from our store, website, or social media platforms, you agree to abide by the following Terms and Conditions. Please read them carefully before placing an order.
⸻
- Business Overview
Xtopher Wines is a trusted distributor of 100% original and authentic wines and alcoholic beverages. We are committed to offering only premium quality drinks sourced directly from verified suppliers and manufacturers.
⸻
- Age Restriction
By making a purchase, you confirm that you are 18 years or older (or of legal drinking age in your location). Proof of age may be required upon delivery or pickup.
⸻
- Product Authenticity
We sell only original brands. All our products are sealed, properly labeled, and sourced from reputable distributors. We do not deal in fake or substandard drinks.
⸻
- Orders & Payment
• Orders can be made in-store, via WhatsApp, social media, or online platforms.
• Full payment is required before any order is processed or delivered.
• Accepted payment methods include bank transfers, POS payments, and secure online channels.
⸻
- No Refund Policy
Please note: All sales are final. No refunds will be issued after payment is confirmed.
We encourage customers to verify their order before making payment. If you have any questions or concerns about a product, kindly reach out before completing your purchase.
⸻
- Exchange Policy
We may allow an exchange only if:
• You received a wrong item, or
• The product was damaged during delivery.
Exchange requests must be made within 24 hours of delivery, with valid proof (images or video).
⸻
- Delivery & Pickup
• Deliveries are made within agreed timeframes.
• All deliveries must be received by someone aged 18 or older.
• Delivery charges may apply based on location.
• Xtopher Wines is not liable for delays caused by third-party logistics services.
⸻
- Responsibility Disclaimer
• Customers are responsible for storing drinks under appropriate conditions after delivery.
• We are not liable for misuse or overconsumption of alcoholic products. Drink responsibly.
⸻
- Privacy & Data Protection
Customer information is confidential and used solely for order processing and communication. We do not share personal data without permission.
⸻
- Policy Updates
Xtopher Wines reserves the right to update or modify these Terms & Conditions at any time. Changes become effective once published on our platforms.
⸻
- Contact Information
For inquiries or complaints, please contact:
📞 Phone: +234 906 143 0721
📧 Email: Xtopherwines@gmail.com
📍 Address: Shop no 6 Aronu Plaza 107 Ezemewi road Orieagbo Abubor Nnewichi Nnewi, Anambra Stae